b3custom online store LLC is a company registered in the United Arab Emirates in the Emirate of Abu Dhabi (referred to as “we”, “us” or “our”), which owns and operates the website: https://b3custom. com/ (hereinafter referred to as the website). Maintaining the security of your data is of the utmost importance to us and we are committed to applying strict standards to maintain your confidentiality and protect your personal information and your rights as a consumer, this notice sets out the basis on which we will handle your personal data including but not limited to: payment and other data that you provide to us when you use the Website or Application in order to access our services (hereinafter referred to as the Services), please read the following carefully to understand our practices with respect to data, and by using our services you agree to the processing of data in accordance with this privacy policy, and the reference is considered (or similar) a reference to you as an individual or legal person; as the case may be. Information we may collect from you and from other sources We may collect and process the following data: • Information you provide to us by filling in forms on our social media pages, on our website or through our app, including information provided at the time of registration, subscribing to our service, or purchasing goods via our website or app or request other services. • We may also ask you for information when you report a problem with our site or app. • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. • Details of the transactions you carry out through our website or app and to fulfill your orders. • Details of your visits to our website or application including but not limited to: traffic data, website and blog data, and other communication data. • We also collect behavioral and browsing data from you for the purpose of providing you with a personalized or personalized online shopping experience. • We may collect information about your computer, including when available your IP address, operating system and browser type; To administer the system and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. • General, aggregated, demographic and non-personal data. information uses We may use the data we hold in the following ways: • Ensure that content from our website or app is presented in the most effective way for you and your computer or smartphone. • To provide you with information, products or services that you request from us or which we feel may be of interest to you, where you have agreed to be contacted for such purposes. • carry out our obligations arising from any contracts entered into between you and us; For example: we pass your contact details to our courier company who may contact you via email, text message or phone call; to confirm delivery of your order. • We may notify our suppliers of your details for any warranty purposes. • To allow you to participate in interactive features of our Service, when you choose to do so. • To enhance your experience while using our Website or Application. • To notify you about changes to our servers. • If you are an existing customer, we will contact you by e-mail or telephone for information about our goods and services, and we will not contact you by e-mail if you have unsubscribed from our mailing list. • If you are a new customer, we will only contact you by electronic means; If you have agreed to this. • Whether you are a new or existing customer, if you have agreed to be contacted electronically, we will contact you in accordance with your consent. • We may use your personal information to contact you if there are any urgent safety or product recall notices to contact you where we reasonably believe that processing your personal information will prevent or minimize any personal harm to you, and it is in your vital interest for us to use your personal information in this way. Third party links Website or marketplace listings may include links to third-party websites, plug-ins and applications, and clicking those links or enabling those connections may allow third parties to collect or share data about you, and since we do not control these third-party websites; We are not responsible for their privacy statements, and when you leave our site, we encourage you to read the privacy notice of every site you visit. Cookies and Web Notices We may obtain information about your general Internet use by using a cookie stored on the hard drive of your computer or smartphone. Cookies contain information that is transferred to the hard drive of your computer or smartphone; They help us to improve our Site and App, and to provide a better, more personalized service; As we were able to: • Estimating audience size and usage pattern. • Store basic information about your preferences, so that we customize our Site and App according to your individual interests. • To speed up searches. • To recognize you when you return to our site. You may refuse to accept cookies by activating the setting on your browser which allows you to decline the setting of cookies, however; If you select this setting; You may not be able to access certain parts of our Site and App unless you set your browser to refuse cookies Our system will issue cookies when you log into our Site or App. Please note that advertisers may also use cookies, over which we have no control. Our website and app save the contents of your shopping cart When you do not complete the transaction, or you terminate our website or application without placing an order, the system will remember the items you have added to your cart within 24 hours, and will send you an email with a reminder; We do this to ensure that your shopping experience is as hassle-free as possible, and if you do not want to receive these emails in the future, please click on the unsubscribe link at the bottom of the email you have received. Disclosure of your information To provide you with some services, we may need to share your personal data with third parties. • We may disclose your personal information to: • trusted service providers acting on our behalf who provide specific services; Such as: web hosting, web analytics, online chat, customer service, order fulfillment, data analysis – including personalization of data – infrastructure provision, email marketing data, site auditing, audit services, and other services; To enable it to provide distinguished services to our customers. • Our delivery companies or courier companies that deliver your orders. • Our websites that may use your personal information in the ways described in the “How we use information section” above or in connection with products and services that complement our range of products and services. • Third party vendors who operate our secure payment system and credit card processing (such as PayPal or Ingenico). • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. • If a spare company for electronic dealing sells all of its assets substantially or is acquired by a third party, in this case the personal data it maintains about its customers will be one of the transferred assets. • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or offer terms and conditions and other agreements; Or to protect the rights, property, or safety of a spare company for electronic dealings, our customers, or others, and this includes exchanging information with other companies and institutions for the purposes of fraud protection and credit risk reduction. International transfers It is sometimes necessary for us to share your data with certain service providers outside the UAE; If this happens, we will ensure that the transfer is in compliance with relevant data protection laws. It is our standard practice to use approved standard contractual clauses for such transfers. How do we protect your data? We are committed to keeping your personal data safe and secure and using a number of security measures such as: • We ensure that our Website, Application and Data are supported by TLS 1.2 using the RSA 2048 bit security standard and/or other appropriate standards from time to time. • Monitor and review our service providers to ensure they have an appropriate level of protection as required under PCI DSS. • All credit and debit card payment transactions on our website and app are done via the online shopping cart. • All information you provide to us is stored on our secure servers for registered users. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Website and App, you are responsible for keeping this password confidential, and we ask you not to share your password. your traffic with anyone. We use reasonable organizational, technical and administrative measures to protect the personal information under our control; Unfortunately, the transmission of information via the Internet is not completely secure, and we will do our best to protect your personal data; We will use strict precautions and security features to try to prevent unauthorized access to that data. Legal basis for processing your personal data The personal data you provide to us in order to purchase goods and other personal data generated for transaction agreements are processed because they are necessary for the performance of a contract with you. All other personal data is processed for our legitimate interests (as defined below) and to comply with our legal obligations, In general, we rely solely on opt-in consent as a legal basis for contacting (and allowing selected third parties to contact) new customers by electronic means and/or sending direct marketing communications via email or text to new customers. You have the right to withdraw your consent at any time. our legitimate interests The legal basis for processing customer data is necessary for our legitimate interests including: • Sale and supply of goods and services to our customers. • Promotion, marketing and advertising of our products and services. • Sending relevant and tailored promotional communications to individual clients. • Understanding our customers’ behaviour, activities, preferences and needs. • Dealing with customer contacts, inquiries, complaints or disputes. • Manage insurance claims by clients. • Fulfill our duties to our customers, colleagues, shareholders and other stakeholders. • Protect us, our employees and our customers, by taking appropriate legal action against parties that commit criminal acts or violate legal obligations to us. • Comply with our legal and regulatory obligations, and effectively handle any legal claims or regulatory enforcement actions against us. your legitimate rights Anytime we possess or process your personal data, you have the following rights: • You have the right to request a copy of the information we hold about you. • You have the right to have data we hold about you corrected that is inaccurate or incomplete. • You can request that the data we hold about you be deleted from our records. • You have the right to object to certain types of processing such as direct marketing. • You have the right to object to certain types of processing such as direct marketing. All of the above requests will be forwarded if there is a third party involved in the processing of your personal data. You can also exercise this right at any time by contacting us at Ghiyar for electronic dealings by any of the means described below. Our Website or App may contain; from time to time, on links to and from the websites of our partner networks, advertisers and affiliates; If you follow a link to any of these websites, please note that these websites have their own privacy policies and we have no responsibility or liability for these policies, and please check these policies before you submit any personal data to these websites. How long do we keep your data? We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our procedure for managing data retention is to retain customer data for a period of 7 years. The email marketing opt-out function will remove your details from marketing lists and confirmation of removal will be sent to your email address. Data backup can take up to 60 days to remove specific data from the system. Changes to our Privacy Notice Any changes we may make to this Privacy Notice in the future will be posted on the Website or Application page and, where applicable, notified to you by email. call us If you have any unanswered questions about the above policy, please contact us by any of the following means: • Contact us via the company phone: +971501298800 • Email us: [email protected].